

"But it provides more physical security because they can make the transaction faster."īank of America spokeswoman Betty Riess said the group is "currently developing a new cardless ATM solution" based on NFC or near field communication technology to allow customers to authenticate without the use of a card. "The performance is kind shocking to some people, they almost jump back at the instantaneous response," Brown said. "Consumers are aware of this, they really understand and welcome this," Brown said.Īnother security benefit, Brown said, is that authenticating on the handset reduces the time spent at the ATM to around 10 seconds instead of the typical 30 to 40 seconds In addition to speeding the transaction time, the smartphone-based system aims to curb the growing problem of "skimming" in which criminals steal the data on a card, often by inserting devices into the ATM card slot.īy some estimates, skimming cost the global banking industry some $2 billion in 2015 and can lead to other kinds of fraud when card data is stolen. And similar changes are coming in other countries, according to Brown. He said the system should be operational at some 80,000 machines in North America over the coming 18 months.
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"We think our model (using smartphones) reduces a lot of vulnerabilities," said Doug Brown, who leads mobile technology for FIS Global, a major provider of software and technology for ATMs.īrown said the FIS cardless system is being used at some 2,000 ATMs operated by at least 28 banks in the United States "and we're looking to rapidly expand that." Makers of ATMs and financial software groups are ramping up to meet this demand. US banking giants Wells Fargo, Bank of America and Chase are in the process of deploying the new ATMs, as are a number of regional banks and financial groups around the world.
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If you suspect any fraudulent activity on your debit card, call us immediately at 1-800-TO-WELLS ( 1-80).The "cardless" automatic teller machine (ATM) is gaining ground in the US and around the world, with smartphone technology allowing for speedier and more secure transactions.ĭozens of US banks are installing new ATMs or updating existing ones to allow customers to order cash on a mobile application and then scan a code to get their money without having to insert a bank card. Start by reviewing these helpful Fraud Prevention Tips. Learn more about protecting your identity and funds.You can do this via your computer, tablet, or mobile device.

With Wells Fargo Online you can securely access your accounts and keep track of your transactions and balances at any time. Is used to make an ATM withdrawal that exceeds an amount you specify.Is used to make a single purchase that exceeds an amount you specify.Is used with an international merchant or at an ATM outside the United States.Is used for an online, phone, or mail order purchase.You can set up alerts to notify you when, for example, your card: Our debit card alerts help you stay informed about activity on your debit card.

To keep others from seeing your PIN, you can use your hand or body to shield their view of the keypad. When you use your debit card at any sales counter or ATM, be aware when people are near or behind you. There are several things that you can do to help protect yourself when using your debit card.
